Airchannel appoints National Sales Manager

Airchannel Limited, the British Compressed Air Society’s Trusted Trader of the Year award winner, has appointed Andrew Barraclough to the new role of National Sales Manager.

The appointment is to support the strategic business development plan of the company and ensure customers benefit from sustained improvements to services.

With a BEng (Hons) in engineering, Andrew has a wealth of industry experience, joining Airchannel from Atlas Copco Compressors Limited, where he was Multibrand divisional manager. In his 12 years at Atlas his responsibilities included the continued development of the Worthington and Mark compressor brands in the UK.

“I’m looking forward to this new challenge and my aim is to ensure we deliver a service which exceeds all expectations of the business and our customers,” said Andrew. “By maximising our capabilities we can consistently achieve a high-performance in line with our Trusted Trader status.”

Reporting to Alastair Shanks, managing director of Airchannel, Andrew will take overall responsibility for the sales function with regional managers reporting in to him.

“Andrew has an excellent understanding of the industry with a wealth of experience in the compressor manufacturing and distribution sector,” commented Alastair. “I am confident he will play a key role as Airchannel drives forward into a new era.”

AIRCHANNEL LANDS MAIDEN TRUSTED TRADER AWARD

In an independent survey, Airchannel Limited, the UK’s leading compressed air and pneumatics specialist, has been voted the first British Compressed Air Society’s Trusted Trader of the Year.

The prestigious award recognises the company’s achievements covering five key categories, which include reliability, expertise, helpfulness, environmental diligence and value. The Trusted Trader scheme offers unbiased feedback through research of customers and Airchannel scored highly across all sectors.

Customer comments demonstrating this included: ‘Very efficient and helpful’, ‘Airchannel has exceeded my expectations. Unparalleled service levels’ and ‘Very professional operation with experienced personnel.’

Chris Dee, executive director of the British Compressed Air Society (BCAS), said: “We introduced the Trusted Trader scheme as part of our drive to raise awareness of the high standards that exist across our industry.

“Airchannel has clearly demonstrated its commitment to customer service and is consistently highly regarded. As a result of the survey, I’m very pleased to say the company is a particularly worthy winner.”

The Trusted Trader scheme is the latest step in BCAS’s commitment to promoting high standards across the industry. It builds on the Code of Practice introduced in 2006 that sets out the standards members engaged in sales and service must meet.

Airchannel managing director, Alastair Shanks, said: “I’m delighted that Airchannel has won the first BCAS Trusted Trader of the Year Award. The feedback we’ve had has been very positive but we won’t be resting on our laurels.

“This success is a testament to the hard work of everyone. I appreciate the effort and commitment that staff have put into ensuring we deliver customer satisfaction.”

Airchannel is expanding its range of services and launches a new catalogue in March to provide a one-stop solution for a wide range of hydraulic, pneumatic and compressor products. To obtain a copy call 0845 263 6826 or visit the website http://www.airchannel.co.uk/services/catalogue.php

NEW AIRCHANNEL CATALOGUE IS THE KEY TO 18,000 PRODUCTS

Airchannel Limited, the UK’s leading compressed air and pneumatics specialist, will launch a new catalogue in February 2009 to provide a one-stop solution for a wide range of related industrial products.

With 21 sections covering hydraulic, pneumatic and compressor products the pages have been designed to provide clear visibility of product information and allow customer's to easily order the right product from over 18,000 items.

Following research, Airchannel established that customers could reduce costs and simplify administration by sourcing parts and ancillaries, such as fittings, adhesives, hand tools, adaptors and accessories from a single provider. The catalogue also includes extensive technical data and energy saving information along with details of service and maintenance plans to improve energy efficiency.

Airchannel managing director, Alastair Shanks, said: “We identified that British industry could benefit from a one-stop solution for integrated compressed air services supported by a wide range of related industrial products.“Airchannel is committed to providing the highest quality service and our new catalogue offers customers over 18,000 products at their fingertips. This is backed by technical advice and a next day delivery service for stock items.”

To obtain a copy of the new catalogue call 0845 263 6826 or visit the website at http://www.airchannel.co.uk/services/catalogue.php. There is also the opportunity to register to receive regular updates throughout 2009.